Service mode
1.Information support
1.1After-sales service personnel docking, 24 hours open mobile phone and other information service tools
1.2Through telephone, wechat or network remote technical support and other ways to open a variety of information channels, to ensure private communication, timely analysis and processing.
2.On-site support
2.1During equipment installation and debugging, our factory will send experienced engineers to the site for free installation and debugging, and provide free training and guidance to your technical personnel.
2.2During the use of your equipment, provide 24 hours of maintenance service, to ensure your use requirements.
Service Promise
1.Service response time 2~4 hours, 7*24 hours remote technical support.
2.Effective problem solving: send experienced engineers to the site to confirm, analyze the cause, formulate the plan, deal with the problem, solve the problem or put forward the plan within 24 hours.
3.Service process specification: After each service, we will submit regular after-sales service report to the customer.
Passed ISO9001, ISO14001 and other system certification.
24-hour hotline400-8509-520
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About Shinyou
Operate with love and create value 
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Through Xinyou intelligent equipment 
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